Clear answers
Product availability, operation and support.
How do I get the application?
Submit a support request. The team will verify your needs and provide an approved release.
Does it work offline?
Core local sales work without internet. Cloud services and external delivery require connectivity.
Is Windows supported?
Yes. A Windows application and installer exist, while public self-service download is not enabled yet.
Is it ZATCA certified?
The software supports phase-one and phase-two workflows for simplified consumer invoices. Linking requires the appropriate license and completed business-unit setup. Software support does not by itself constitute official certification.
How do I request support?
Use the support form and keep the reference number for follow-up.